Eduroam Connection - UW staff, faculty, students

Staff/Faculty/Students with a WatIAM account

Waterloo Identity and Access Management (WatIAM) credentials are required to authenticate to the wireless network.

  1. Select Eduroam from the list of availiable Wi-Fi networks 
  2. When asked for a userid and password, please enter:
    1. or
    2. Your WatIAM password

Eduroam configuration assistant tool

The eduroam Configuration Assistant Tool is recommended to configure most popular devices for the eduroam wireless network (Windows 10, 8.1, 7, MacOS, Linux). Android, iOS, iPadOS, and Blackberry devices should follow the device specific connection guides in order to connect. 

To download the eduroam configuration file for your device:

  1. Visit: eduroam Configuration Assistant Tool. If you are connectet to "uw-wifi-setup-no-encryption", you will see a link to follow that will take you to the configuration assistant tool if you open a web browser.
  2. Click "Download your eduroam installer" at the bottom of the page
  3. Select "University of Waterloo" from the home institution list. If University of Waterloo is not automatically listed, you will need to search for it in the list.
  4. Select the type of device you are using and download and run the configuration file. 
  5. Follow the on screen instructions and enter your WatIAM credentials. Upon entering your credentials, please attempt connecting to eduroam.

Having trouble connecting?

If you are experiencing difficulty using the campus Wi-Fi service:

Interested in learning more?

The university makes regular investments in upgrades and expansion of the campus Wi-Fi service (eduroam), a reflection of the importance of this service to students, faculty, and staff. The university makes a strong commitment in staff time and budget to ensure this service continues to meet the needs of the campus community.

If you are interested in learning more about the university’s ongoing commitment to Wi-Fi and quality assurance, please visit Wi-Fi Infrastructure and Quality Assurance.

If you are interested in learning more about the factors that affect Wi-Fi service, please review the factors that affect Wi-Fi service.

Device not listed above?

If your device isn’t listed above, here are the full settings (but in most cases, after selecting the eduroam wi-fi network, you should just need to enter your and your password).

  • Network SSID: eduroam
  • Network authentication method: WPA2 Enterprise
  • Data encryption method: AES
  • Authentication method: Protected EAP (PEAP)
  • Inner authentication(or Phase 2 Authentication): MSCHAPv2
  • CA Certificate: GlobalSignRootCA
  • User ID:
  • Password: Your WatIAM password

Need help?

Contact the IST Service Desk at or 519-888-4567 ext. 44357.


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Article ID: 65352
Wed 10/17/18 11:24 AM
Fri 10/25/19 8:43 AM

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