Install the VPN client on Windows OS (applies to IE, Edge, Firefox, and Chrome)

  1. To begin, log into the VPN website with your WatIAM credentials.
  2. From the VPN download page shown below, click Download for Windows to download the installation file.

AnyConnect Secure Mobility Client Download

  1. Select Save.
  2. Go to your Downloads folder (via File Explorer) and double-click on the installation file. 
  3. Click Next to start AnyConnect Secure Mobility Client Wizard.
  4. Click Install on the Ready to Install window.

Ready to install window

  1. Accept End User License Agreement and click Next.

End user license agreement window

  1. Click the Finish button.

Using the VPN client after installation

The installation process only needs to be done once. After the client is installed, you can use the "Start Menu" item to launch the client connection window.

  1. Search for Cisco AnyConnect in the Windows start menu and launch the application. 
  2. If you haven't connected before, you will need to specify the VPN server:
  • Accessed from off-campus and from wireless when on-campus

  • Accessed from on-campus, wired connections only

  1. Click Connect
  2. Type in your WatIAM credentials and click OK. Wait for the connection to establish. This may take a few seconds if there are pending updates.

If you are having issues connecting, please confirm the AnyConnect client settings, including location and log in details.

When the VPN client is running, you will see an icon in the taskbar notification area (lower right corner of Windows). This can be used to control the VPN connection:

  • Right click to close the Cisco AnyConnect client
  • Double-click to open the Cisco AnyConnect client

Cisco taskbar icon

Settings at a glance

If you already have the Cisco VPN client installed, you can use the following settings to connect: 

  • Server/connect to address:
  • Username: WatIAM ID
  • Password: WatIAM password

Need help?

Contact the IST Service Desk at or 519-888-4567 ext. 44357.


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Article ID: 65483
Thu 10/18/18 11:12 AM
Mon 11/18/19 2:54 PM