Configure Outlook (Windows)

Note: These instructions are for Microsoft Windows 10 and Office 2016

  1. Open Outlook
  2. If you already have a profile and are adding an account, Outlook will open and you can follow the steps below. If you do not already have a profile, skip to step 3. (below).

a. From the File tab, choose + Add Account

i. Leave the E-mail Account option selected

ii. Leave Your Name blank.

iii. Beside E-mail Address, enter your email address (in the form of userid@uwaterloo.ca)

iv. Enter your password twice (in the text boxes provided)

v. Click Next

vi. You may be asked Allow this website to configure ... server settings? If so, click Allow.

vii. You will be prompted for credentials:

1. Click More choices

2. Click Use a different account

3. Enter User name in the form of nexus\userid OR username@nexus.uwaterloo.ca

4. Enter your password

5. Check the check box, Remember my credentials

6. Click OK.

viii. Check the checkbox Change account settings.

ix. Click Next.

x. Ensure Cached Exchange Mode is checked.

xi. Drag the Mail to keep offline: slider to the far right so that is shows 'All'.

xii. Click Finish.

xiii. You will then see a message: You must restart Outlook for these changes to take effect. Click OK.

xiv. Close and then re-open Outlook.

xv. It may take a few minutes for Outlook to complete the process and synchronize data with Exchange.

xvi. Recommended Junk mail settings in Outlook:

1. In the Home tab

a. Junk > Junk E-mail Options

b. Under "Choose level of junk e-mail protection you want:" select:

i. No Automatic Filtering...

c. Click OK.

       3. If you don't have a profile, when you open Outlook, you will be prompted to Create New Profile:

a. Under Profile Name: enter a name (e.g. Outlook or MyMail) and click the OK button.

b. Leave the E-mail Account option selected

c. Enter your email address (in the form of userid@uwaterloo.ca)

d. Click Next

e. You may be asked Allow this website to configure ... server settings? If so, click Allow.

f. You will then see a message: You must restart Outlook for these changes to take effect. ClickOK.

g. Click Change account settings checkbox.

h. Click Next.

i. Ensure Cached Exchange Mode is checked.

j. Drag the Mail to keep offline: slider to the far right so that is shows 'All'.

k. Click Finish.

l. Outlook will restart.

m. If you are logged into a Nexus computer, you may not need to enter a password. If you are prompted to enter a password:

i. Click More choices

ii. Click Use a different account

iii. Enter User name in the form of nexus\userid OR username@nexus.uwaterloo.ca

iv. Enter your password

v. Check the check box, Remember my credentials

vi. Click OK.

n. Recommended Junk mail settings in Outlook:

i. In the Home tab

1. Junk > Junk E-mail Options

2. Under "Choose level of junk e-mail protection you want:" select:

a. No Automatic Filtering...

3. Click OK

 

Need help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.

 

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Details

Article ID: 65554
Created
Fri 10/19/18 9:08 AM
Modified
Tue 9/24/19 11:50 AM