Duo device management instructions

Add a cell phone for SMS and install Duo Mobile App

Add the Duo Mobile App to a tablet or without providing a phone number

Add a cell phone for SMS only

Add a phone number for phone call authentication (Landline)

Add a U2F Token

 

 

To add a cell phone for SMS and install the Duo Mobile App

These instructions apply to iOS, Android, and Windows devices

  1. Go to https://2fa.uwaterloo.ca/duo/enroll.
  2. Select Mobile phone and click Continue

2FA device management portal

  1. Enter your phone number

Enter your phone number field

  1. Confirm the phone number is correct and click Continue

Confirm entered phone number

  1. Select the type of phone you are using and click Continue

Select type of phone you are using

  1. If you haven't already, follow the instructions to install the Duo Mobile app
  2. Then click I have Duo Mobile installed

Install DUO Mobile for your device

  1. Follow the instructions to open the Duo Mobile app and add your phone to your Duo 2FA account by scanning the barcode

Activate Duo Mobile for iOS

Add the Duo Mobile App to a tablet or without providing a phone number

These instructions apply to iOS and Android tablets

  1. Go to https://2fa.uwaterloo.ca/duo/enroll.
  2. Select Tablet and click Continue

Select type of device you are adding

  1. Choose the type of tablet you are using and click Continue

What type of tablet are you adding

  1. If you haven't already, follow the instructions to install the Duo Mobile app, then click I have Duo Mobile installed

Install Duo Mobile for iOS

  1. Follow the instructions to open the Duo Mobile app and add your device to your Duo 2FA account by scanning the barcode

Activate Duo Mobile for iOS

Add a cell phone for SMS only

  1. Go to https://2fa.uwaterloo.ca/duo/enroll.
  2. Select Mobile phone and click Continue

Select mobile phone

  1. Enter and confirm your phone number, then click Continue
  2. Select Other and click Continue

Add a phone number for phone call authentication (Landline)

  1. Go to https://2fa.uwaterloo.ca/duo/enroll.
  2. Select Landline and click Continue

What type of device are you adding?

  1. Enter and confirm your phone number, then click Continue

Add a U2F Token

  1. Go to https://2fa.uwaterloo.ca/duo/enroll.
  2. Select U2F and click Continue

What type of device are you adding

  1. Read the instructions and click Continue

Enroll U2F Token instructions

  1. Insert your U2F token and follow the instructions, then click Close

Enroll your U2F token

Need help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.

 

 

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Details

Article ID: 62751
Created
Fri 9/21/18 11:44 AM
Modified
Tue 9/24/19 1:56 PM