Remote Desktop - Windows

The remote desktop feature in Windows allows you to control your computer from another office or from home. Remote Desktop allows you to use the applications on your office computer, and access your data without being in your office.

There is a risk that technologies that allow you to access your desktop may be exploited by others. Be careful to properly secure your desktop to minimize this risk.

Note: You will need to install the Virtual Private Network applications (VPN) on your home computer before you can use Remote Desktop.

Opening Remote Desktop Application

Windows 7

  1. Click the Windows logo at the bottom-left corner of the screen
  2. Search for Remote Desktop. Type in remote desktop to do so. You should see a list of results appear in the Start menu
  3. Click Remote Desktop Connection to open it

Windows 8

  1. The Remote Desktop application can be found in the Apps interface. Use Windows Key+Q hotkeys to access the Apps interface, and then find and select Remote Desktop Connection

Windows 10

  1. Click the bottom-left Start button to display the menu.
  2. Type remote and choose Remote Desktop Connection to open it


Remote Desktop Connection Steps

Note: In order to connect, you must be on the list of remote desktop users. Please contact your IT administrator or send a request to

The remote computer must be powered on.

  1. Click on the Start button, point to All Programs, point to Accessories, and then click on Remote Desktop Connection. Or just search for Remote Connection.
  2. In the Computer field, type the computer name for your office computer.
    1. If you don't know your computer name, you will need to find out at work. On your office computer, double-click on the System icon in Control Panel, then click on the Computer Name tab. You will see an entry for Full Computer Name
  3. Click Connect
  4. The Log on to Windows dialog box appears.
  5. Log in with:

Username: nexus\WatIAM username

Password: WatIAM password 

This one time, you will also see a dialog warning that Remote Desktop Connection cannot find a trusted certificate for the remote PC. Select "Dont ask me again for connections to this computer" and then click OK.

  1. Remote connection will be established


Need help?

Contact the IST Service Desk at or 519-888-4567 ext. 44357.

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Article ID: 65508
Thu 10/18/18 11:52 AM
Mon 5/27/19 10:33 AM