Configure on Mobile Devices

Mobile devices such as BlackBerry, Apple, Android and others change very quickly. Android devices can have different experiences depending on the particular implementation. As such we provide documentation on a best efforts basis and encourage you to read the vendor's documentation for the particulars of your specific device and software versions.

Apple devices

  • From the "Settings" application, choose Passwords & Accounts
  • On the "Add Account" screen, select Microsoft Exchange
  • On the "Exchange setup" screen, enter the following and select "Next":
    • Email: userid@uwaterloo.ca
    • Description: Anything you wish
  • When it asks "Sign in to your "uwaterloo.ca" Exchange account using Microsoft?" select Sign In
  • Password: Your WatIAM password
  • In the Server field: connect.uwaterloo.ca
  • In the Domain field: nexus
  • In the username field: WatIAM username
  • Your device will now verify your Exchange account settings
  • Tap the Save or Done

Android devices

  • Settings  
  • General  
  • Accounts   
  • Add account   
  • Microsoft Exchange ActiveSync 

You will need to enter following information to set up your email account:

  • Email Address: userid@uwaterloo.ca
  • Domain\Username: nexus\WatIAm username
  • Password: your WatIAM password
  • Server Address: connect.uwaterloo.ca

Follow the screen instructions. You will need to tap OK a couple of times and tap Activate at the end.

BlackBerry Android devices

Add an email account to the BlackBerry Hub:

  • Tap the BlackBerry Hub
  • Tap Add account
  • Enter your email address, and then tap Manual Setup
  • Tap your account type - Microsoft Exchange ActiveSync
  • Email address: userid@uwaterloo.ca
  • Username: nexus\WatIAM username
  • Password: WatIAM password
  • Server name: connect.uwaterloo.ca
  • Tap Next
  • Tap OK
  • Tap Activate

BlackBerry OS 10

On the device, swipe from the top and go to:

  • Settings
  • Accounts
  • Add Account
  • At the bottom > go to Advanced, and select Microsoft Exchange ActiveSync
  • Description - can be anything you want
  • Domain = nexus
  • Username is your userid (WatIAM username )
  • Email Address is your userid@uwaterloo.ca
  • Password – your WatIAM password
  • Server Address :  connect.uwaterloo.ca
  • Next > Done

 

Need help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.

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Details

Article ID: 66673
Created
Mon 11/5/18 3:55 PM
Modified
Tue 6/18/19 11:58 AM