Clearing cached/saved Windows credentials

Windows 7

To remove previously cached/saved credentials on your workstation using the Windows Credential Manager under Windows 7, perform the following steps:

  1. Navigate to the Control Panel (from the Windows/Start menu).
  2. Expand the Control Panel and click on User Accounts.
    Screenshot choosing Control Panel, User Accounts.
  3. Select Manage your credentials and review the contents in the main window.
    Screenshot of Control Panel, User Accounts - choose Manage Your Credentials.
  4. Delete (Remove from the Vault) any credentials under the Windows Credentials and Generic Credentials section that refer to "NEXUS". 
    1. Click on the down arrow associated with the saved credentials and if you see an entry with "NEXUS\" or "nexus\" and your username, choose the option to Remove from vault.
      Screenshot of Store credentials for automatic login (Windows Vault).
    2. The example above is empty, but your list will contain entries. You only need to remove the NEXUS-related entries. When no more 'NEXUS' entries appear within the Windows Credentials or Generic Credentials, you should log out of your workstation and log back in.

Windows 10

To remove previously cached/saved credentials on your workstation using the Windows Credential Manager under Windows 10, perform the following steps:

  1. Press the Windows key on the keyboard or click the Windows Start icon.
  2. Start typing Credential Manager, and select the Credential Manager icon.
    Screenshot of searching for "credential manager".
  3. On the resulting screen you will see the choice to manage your Web Credentials or you Windows Credentials.
    Screenshot of the Credential Manager window.
  4. Delete any credentials under the 'Windows Credentials' grouping that refer to "NEXUS".
    1. Click on the down arrow associated with the saved credentials and if you see an entry with "NEXUS\" or "nexus\" and your username, choose the option to Remove.
      Screenshot of Windows Credentials screen.
    2. The example above may be different from what you see. You only need to remove the NEXUS-related entries. When no more 'NEXUS' entries appear within the Windows Credentials or Generic Credentials, you should log out of your workstation and log back in.

Need help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.

 

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Details

Article ID: 69756
Created
Mon 1/7/19 1:42 PM
Modified
Mon 5/27/19 9:28 AM