Clearing cached/saved Mac OS X credentials

Mac OS 10.8 and higher

Many cached credentials can be saved in the Keychain. The keychain access tool can be found in the Utilities Folder which is located in the Applications Folder

  1. Open Keychain Access. Select the Passwords category and you will see a list of sites where your login password has been cached for various sites. You can delete the unwanted entries simply by highlighting and pressing the delete key.
    OS X Keychain categories

Note: You will be asked if you are sure you want to delete “the item” from the login keychain. Items such as your wireless (Eduroam) password can also be deleted.

Pop-up window for deleting unwanted password entries.

Passwords cached or stored in your browser


  1. Navigate to Preferences > Passwords. If you have saved any passwords, you can choose to remove selected passwords or all passwords.

Passwords window for Safari 6.


  1. Navigate to Preferences > Security > Saved Passwords. If you have chosen to have  “passwords remembered for sites,” they will be located here. Passwords can be deleted for a particular site or all passwords can be removed.

"Security" tab of the "Preferences" window on Firefox.


  1. Navigate to Preferences > Settings and then choose Show advanced settings at the bottom.
  2. Next, under Passwords and forms, click on the Manage passwords link.
  3. Under the Saved passwords section, select the website and click Delete button.

Chrome Web Site Password settings screen

Need help?

Contact the IST Service Desk at or 519-888-4567 ext. 44357.


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Article ID: 69760
Mon 1/7/19 2:14 PM
Mon 5/27/19 9:28 AM